Zscaler Appoints Ross Tackett as Chief Revenue Officer as Mike Rich Steps Down

Executive Leadership Transition Overview

On September 24, 2026, Zscaler, Inc. filed a Current Report on Form 8-K under Item 5.02 disclosing key changes in its executive sales and revenue leadership team.

Key Details

• Appointment of Chief Revenue Officer: Ross Tackett, who previously served as Zscaler's Head of Worldwide Sales, has been promoted to Chief Revenue Officer, effective October 1, 2026. Tackett has spent three years with Zscaler and holds over 30 years of technology sales leadership experience, including past senior roles at ServiceNow and Dell.
• Departure of Preceding CRO: Mike Rich is stepping down as Chief Revenue Officer effective October 1, 2026, for personal reasons. He will remain with the company as a strategic advisor through December 31, 2026, to ensure an orderly leadership transition.
• Severance Arrangements: In connection with his departure, Mr. Rich is expected to receive severance benefits consistent with Zscaler's standard Change of Control and Severance Policy.

Market & Operational Implications

• The CRO role is critical to Zscaler's go-to-market execution and enterprise sales expansion. Promoting an internal veteran provides operational continuity while minimizing disruption across global sales channels.